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Team Training
Wednesday 20 Nov, 1:00 pm
Doors open 1:00pm & close at 1:00pm

Rescheduling Policy

 
Standard Rescheduling Policy

If you need to reschedule, cancel or partially reschedule or cancel your booking with us, you may do so by clicking on our Change my Booking button at the bottom of OUR website or by selecting it on the main menu bar under Studio Sessions. Be mindful that your selection will be immediately and automatically actioned so be sure to consider your choice before selecting to process it and that a reschedule/cancellation fee may apply.

Below is a summary of OUR Rescheduling Policy:

Number of seats to Reschedule/Cancel Considered a “No Show” with no voucher issued Notice period for a voucher less a $25 late reschedule/cancellation fee per seat* Notice period for a voucher to reschedule/cancel (without penalty)**
1-4 seats 4 hrs or less between 4 and 72 hrs 72 hrs or more
5-10 seats 72 hrs or less between 72 hrs and 7 days 7 days or more
11+ seats 7 days or less between 7 and 21 days 21 days or more

* Avoid this fee by purchasing the Champainting Guarantee at the time of booking your seats.
** Have the option to receive a refund by purchasing the Champainting Guarantee at the time of booking your seats.

Click here to read OUR complete Rescheduling Policy terms and conditions.