Private Party
Sunday 28 Aug, 2:30 pm

Cancellation/Reschedule Policy

 
Standard Cancellation/Reschedule Policy

If you need to reschedule, cancel or partially cancel your Order with us, you may do so by clicking on our Cancel/Rebook button at the bottom of OUR website or by selecting it on the main menu bar under Studio Sessions.

Below is a summary of OUR cancellation policy:

Number of seats Cancelling/ReschedulingNotice period for a RefundNotice period for a voucher less a $25 late cancellation fee per seat cancelled/rescheduled *Considered a “No Show” with no refund or voucher issued
1-3 seatsMore than 72 hoursbetween 4 to 72 hours4 hrs or less
4-9 seatsMore than 7 daysbetween 72 hrs and 7 days72 hrs or less
10+ seatsMore than 21 days1) 15 to 21 days notice, you will receive a full voucher 2) 8 to 14 days notice (50% cancellation fee)7 days or less

* Avoid this fee by purchasing the Champainting Guarantee at the time of booking your seats.

Click here to read OUR complete Cancellation/Reschedule Policy terms and conditions.