Friday 26 Aug, 6:45 pm
If you need to reschedule, cancel or partially cancel your Order with us, you may do so by clicking on our Cancel/Rebook button at the bottom of OUR website or by selecting it on the main menu bar under Studio Sessions.
Below is a summary of OUR cancellation policy:
|Number of seats Cancelling/Rescheduling||Notice period for a Refund||Notice period for a voucher less a $25 late cancellation fee per seat cancelled/rescheduled *||Considered a “No Show” with no refund or voucher issued|
|1-3 seats||More than 72 hours||between 4 to 72 hours||4 hrs or less|
|4-9 seats||More than 7 days||between 72 hrs and 7 days||72 hrs or less|
|10+ seats||More than 21 days||1) 15 to 21 days notice, you will receive a full voucher 2) 8 to 14 days notice (50% cancellation fee)||7 days or less|
* Avoid this fee by purchasing the Champainting Guarantee at the time of booking your seats.
Click here to read OUR complete Cancellation/Reschedule Policy terms and conditions.