As the user of the website or facility and the purchaser of any of OUR goods and services, you agree and consent that WE may collect your contact information (your name, email, telephone number, date of birth, other contact detail) to complete session bookings and as a means for US to communicate with you from time to time OUR goods and services and related matters.
Please note that WE do not share or use this information with outside parties except to the extent required by law and when we engage third party service providers to provide you with related services that WE offer to you through our website, to conduct quality assurance testing, to provide technical support or to provide specific services to you. These third party service providers are required to not use your personal information other than to provide the services requested by US.
WE collect an email address from persons making session bookings, requesting information and who sign up to receive OUR newsletter, promotional and advertising material. The email addresses WE collect are stored in a secure area within the site database and may be used for marketing purposes and developing promotional offers and sale events.
OUR website is a secure site and all credit cards are processed by a secure bank approved payment gateway. Your credit card payments are processed securely.
When you book through our website, WE do not keep your credit card details and they are only passed to the bank for processing a credit card payment.
When you book over the telephone, WE use your credit card details provided to us to process your credit card payment and then securely discard the information.
When booking private events, WE retain your credit card details provided to us until after your event and all payments are made by you. WE then securely discard the information.
By registering and attending a session, you expressly and impliedly authorise and permit US to use any recordings WE make, which may contain images of you, for the promotion and advertising of OUR business.
If we didn’t answer your questions, please email or call us.