Cancellation by the Government due to Covid or Covid related reasons

WE will make every effort to deliver OUR services to you, as promised.

However, if WE are required or effectively required by the Government to close OUR studio(s) (or our partner’s are required to close their venues) (whether it be the Federal or relevant State government, municipality or other governing body, hereunder “Government”), and WE are therefore unable to run the session/event you are booked into, WE will issue you a coupon voucher for the full value of your order which you can use to reschedule yourself to another session of your choice of equivalent value (subject to availability).

If WE are required to or effectively required to reduce the capacity of OUR studio(s) (or our partner’s are required to do same) rather than close, WE will issue a coupon voucher for the full value of your order which you can use to reschedule yourself to another session of your choice of equivalent value (subject to availability) for those guests that placed their order exceeding the reduced studio capacity.

Click here to read our other terms and conditions of our Cancellation Policy.